Objectives and success measures
Align on business outcomes and how progress will be measured.
- Goals, KPIs, and expected impact
- Scope boundaries and assumptions
- Stakeholders and decision owners
Approach
Step 1: Understand
Establish shared clarity on goals, success measures, constraints, and the current operating environment. This step reduces rework by aligning stakeholders before build activity begins.
What we do in this step
A structured set of workshops and lightweight analysis to define the right problem and a realistic path to value.
Current state and constraints
Understand systems, data, operating model, and delivery constraints.
- Systems, integrations, and dependencies
- Data availability, quality, and access
- Security, compliance, and risk posture
Prioritised use cases
Select a small number of high-value opportunities to validate.
- Value vs effort assessment
- Feasibility and readiness check
- Shortlist of near-term candidates
Plan and next steps
Translate findings into a clear plan for exploration and delivery.
- Timeline and sequencing
- Resourcing and responsibilities
- Risks and mitigation actions